Globe Telecom's Sweet Business Plan Offer Gone Sour

Honeymoon is over for Globe Business subscribers as their new Business Plan offers took a reverse skid to hefty oblivion. I've been a stout supporter of the Business Plan package for more than 33 months now because of their affordable packages, but it ends today having known their current out of this world offers.

If a Business Plan subscriber before could enjoy an unlimited call within Globe network for PhP299 under Business Plus, the said unlimited call offer can only be enjoyed now under Business Flex 800, thats about 200% increase from the previous. Though under Business Flex 800, subscribers could enjoy PhP500 worth of consumable credit that could be used either for call or text to all network, even so, the difference is far fetched.

A more direct comparison would be between my current plan offer, the Business Starter 499 against the new Business Flex 500. Under the old plan, I could enjoy unlimited call to Globe subscribers and free 300 text to all network, the new plan only offers a consumable credit worth PhP500.00 that could be use for call or text to all network, no more unlimited calls!

Worst of all, subscribers can now only enjoy one unlimited service across all packages above Business Flex 500, no more combination of unlimited call, unlimited text or unlimited browsing all at the same time except if you would avail these on top of your subscription.

To further explain these scenario, lets compare Globe Business Executive Plan 2499 against the current Business Flex 2400. Before, subscribers of the Business Executive Plan 2499 could enjoy the following; unlimited Calls to Globe and Touch Mobile subscribers, unlimited Text to Globe and Touch Mobile subscribers, unlimited Mobile Browsing, free 120minutes Call to other networks (Local) and free 300 Text to other networks (Local) all at the same time, the new Business Flex 2400 could only offer one of the offered unlimited services while the remaining credit would regarded as consumable. Say you'll avail unlimited mobile browsing, thats about PhP999 to be deducted on your PhP2,400, you'll get PhP1,401 as consumable amount. Now if you'll avail for the unlimited Calls to Globe network, thats about 300 deduction to your PhP2,400, you'll have PhP2,100 of consumable credit and so on and so forth. Again if you want to avail for additional unlimited service to combine with your chosen service, it will be charge on top of the PhP2400.

Well, I don't know the rationale behind these changes but one thing is for sure, I'm not happy with the current offers being too expensive compared to the previous or even to competing networks. I would want you to consider other offers right now like Smart Telecoms unlimited call and text 699 or that of SunCellulars, if you are consider getting one because you'll get the most of your hard earn money, fair and square.

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Is it time to change? Thoughts on Smart Freedom Plan from a Globe Business user

I've been a Globe Telecom user for more than 2 years now. I availed the Globe Business Starter Plan 499 then because of its unbeatable call and text service offer on top of its unparalleled customer service support and full signal strength here in my place. Globes though change this plan lately to Business Flex offering fixed packages as chosen by consumers.

Smart Communications on the other hand introduces their most affordable plan offer yet, the Smart Freedom Plan, a monthly adjustable service package where users can freely choose the services that best suits their needs and with a locked-in period of only 6 months. But is it worth a switched? Read on to find out.

With the Smart Freedom Plan, consumers can enjoy at least one or several combination of the following services:
On top of these all, a rebate of 10% on the first 5 months of the plan and an easy application requirement.

Globe’s Business Flex offers one or more of the following fixed service combinations:

On top of these is a free phone and service offers, locked in period of 24 months.

By clear comparison, Smart offers more to consumers from its call and text services to endless modification. For instance, a Combo 400 for Smart combines a 500 minutes of calls to Smart, Sun & Talk ‘N Text, 2000 texts to all networks and 150mb of mobile surfing for 30 days while Globe Business Flex only had an unlimited text to Globe subscribers and a consumable of 300 pesos. A huge difference that if you are to sum things up, Smart users can save as much PhP700 or more offsetting Globes free phone monetary equivalent in 6 months.

I would really benefit more on Smart Freedom Plan than Globe Business Flex but as far as I want to convinced myself to switch, I would still prefer not, Smart had serious issues that needs to be solved. First and foremost, their customer service hotline still sucks big time. I don’t know why Smart won’t hire more service agents to answer customer queries, most of the time, my call ends up to listening jingles instead of wanting my questions answered. Then, most importantly, Smart's poor signal strength. They might be the largest network in terms of coverage but they have a sparse signal in my area. I hate it when I have to go out of the house to catch one to think that I’m leaving at the center of a municipality next to a big city. I only wish our town was included in the "multimillion" dollar system upgrade that Smart and PLDT brag lately.

Anyways, unless I couldn't see any changes on these issues, its not time for me to change yet and live less. I want a less complicated life.

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